New platform delivers a faster, more convenient protection plan experience for customers
GRAND RAPIDS, MI – August 19, 2026 — Guardsman today announced the launch of MyGuardsman™, a new customer portal designed to provide protection plan customers with a more seamless, transparent, and self-service experience.
The mobile-friendly portal gives customers 24/7 access to their protection plans, digital contracts, and coverage information, while offering streamlined claims submission, real-time claim tracking, and online claim resolution options.
“MyGuardsman represents an important step forward in our commitment to creating simple, intuitive experiences for our customers,” said Tim Mrotek, President Global Consumer Warranty at Guardsman. “By providing greater visibility, convenience, and control throughout the claims process, we’re helping customers get the support they need faster while continuing to deliver exceptional value through our protection plans.”
The new portal is designed to improve customer satisfaction, increase transparency, and simplify the protection plan ownership experience. Customers can experience MyGuardsman by visiting https://portal.guardsman.com/auth.