Customer Service

At Guardsman, service is the heart of what we do. Please know that we are making continuous improvements to this site, and your feedback is welcome. In the meantime, we hope that the information below will help serve you:

FIND A TECHNICIAN TO SERVICE MY FURNITURE
Whether you need a stain removed, a scratch repaired, or a more extreme furniture repair need, Guardsman has technicians available to help.

Find a Technician

FURNITURE PROTECTION PLAN:
REQUEST SERVICE OR STATUS UPDATE

Initiate a New Service Request
Upload Photos to Existing Request
Request Status Update
Information about our Furniture Protection Plan

To request service online, the following information is required:
- Last Name
- Phone Number
- Zip Code
- Retailer Name
- Sale or Delivery Date of Furniture
- Type of Protection Plan Purchased
- 2 or more photos of furniture (overall and close up). Max file size of 2 MB.

MSDS LOOKUP
Find a Material Safety Data Sheet for any of our products.

Find a MSDS

If you have questions regarding Customer Service contact us via email or call us at 800-516-0195. Hours of operation are Monday through Friday from 8:30am to 6pm EST.